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Archive for the ‘Kindle Q&A’ Category

Q&A: How Do I order Kindle as a gift? What is the return policy?

Posted by admin on January 15, 2010

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Amazon Kindle Customer Service says:
Q: How Do I order Kindle as a gift?

A: To order Kindle as a gift, check the box next to “Add gift-wrap/note” when completing your purchase. This will ensure that the device is not automatically registered to your Amazon.com account and prices for the Kindle purchase will not appear on the packing slip.

If you’ve already placed your order and it hasn’t shipped, you can change the gift settings by visiting www.amazon.com/youracount. If the Kindle has already shipped, you can deregister it online before giving it to the recipient. For more information, please visit the following help page.

Q: What is your return policy?

A: You, or the gift recipient, can return Kindle in new condition with all the original packaging, manuals, and accessories within 30 days of delivery for a full refund. During the holiday season, we’ll accept returns of items shipped between November 1 and December 31, 2009 until January 31, 2010.

Source: Amazon.

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Q&A: Can I share content with other Kindles?

Posted by admin on December 19, 2009

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YES. Books can be shared between Kindle/Kindle DX devices, Kindle for PC, or iPhones that are registered to the same account. There may be limits on the number of devices (usually 6) that can simultaneously use a single book. Subscriptions to newspapers or periodicals cannot be shared on multiple devices.

Downloading to Multiple Devices (Kindle 2)

Content purchased from the Kindle Store can be downloaded to your Kindle/Kindle DX, iPhone, or iPod touch as long as you’ve registered the device to the Amazon.com account that purchased the Kindle content. There is no limit on the number of times a title can be downloaded to a registered device, but there may be limits on the number of devices (usually 6) that can simultaneously use a single book.

That means you can download and read your books on any Kindle/Kindle DX device you own as long you’ve registered each device to the Amazon.com account where your Kindle library is stored.

You can see the items in your Kindle library under Archived Items on your Kindle/Kindle DX and send downloads to your registered Kindle/Kindle DX from the “Your Orders” section of the Manage Your Kindle page.

Downloading to Multiple Devices (Kindle DX)

Content purchased from the Kindle Store can be downloaded to your Kindle, iPhone, or iPod touch as long as you’ve registered the device to the Amazon.com account that purchased the Kindle content. There is no limit on the number of times a title can be downloaded to a registered device, but there may be limits on the number of devices (usually 6) that can simultaneously use a single book.

That means you can download and read your books on any Kindle device you own as long you’ve registered each device to the Amazon.com account where your Kindle library is stored.

You can see the items in your Kindle library page.

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